About Diffusion Solutions Intégrées

Our history

A willingness to help to make a difference from the very beginning

In 2001, Louis-Philippe Poulin was doing a computer internship in an SME where around forty technicians filled out paper work orders and had to call the office to indicate the status of their task.

In order to help the SME to be more productive, he took the initiative to develop a web page that imports the tasks to be done and makes them accessible on the phones of the technicians. Still used by the company, it is the ancestor of ProgressionLIVE.

A few years later, Louis-Philippe started the company Diffusion Solutions Intégitées with his childhood friend Pierre-David Bélanger, in order to offer their IT services to SMEs and eventually develop ProgressionLIVE.

Indeed, helping to make a difference has always been their will. This is why they also offered various services (applications, websites, emails, etc.) to SMEs in order to make them more professional and productive. In short, they quickly became their IT advisers and consultants.

They quickly realized that ProgressionLIVE was in great demand among technicians with little computer skills because of its great simplicity. This reality has forced them to give up designing custom apps and websites and expanding the team to focus on their flagship product.

Since their first customer in 2007, the needs of nearly 500 customers have shaped the application over time. Mobility, integration with accounting software, software humanization and personalization have been the pillars of growth and differentiation of the company.

Although it’s cliché, our clients often mention that we have changed their lives by maximizing their productivity. Most have seen their number of tasks processed and their income increase drastically with the implementation of our solution.

Today, ProgressionLIVE has over 30 employees ready to help make a difference for SMBs while having fun. How do we get there? It’s by doing things seriously without taking yourself seriously. #LifeToProgressionLIVE

Our purpose

"Helping to make a difference" is at the heart of ProgressionLIVE's identity.

Our mission

Contribute to the success of companies by providing them with our expertise, our knowledge and our time to optimize their daily productivity.

Our vision

To be the leader in the management of work orders in North America.

Our personality

We are human

We are accessible, understanding, dedicated and ambitious! We always put our people first so you can identify those who improve your daily life.

We are simple

Just like our solution! We avoid confusing our customers with terms that are too “computerized”, processes that are too complex or visuals that are too busy.

We are flexible

We sincerely want to help SMEs make a difference in their operations. We therefore adapt to the equipment and processes already in place with our customers.